Once again at a speaking engagement this month I asked delegates to flag up the key challenges in their firm, when it came to extending relationships with clients.
These were some of those flagged:
- Fee earners discomfort in broaching subjects where they are not “expert”/preference for working on “what’s on the desk”/fear of failure
- Fee earners not wanting others to talk to their clients
- Current “modus operandi” is working as individuals or in silos
- Difficulty in gaining shared agreement on approach
I’ve prepared a short document with ideas for resolving these – just contact me if you’d like a copy