by Robin Dicks | Feb 9, 2024 | Uncategorized
I was pleased and flattered to be asked to contribute to a new book. Ditch The Billable Hour! Implementing Value-Based Pricing in a Law Firm – Shaun Jardine (hawksmoorpublishing.com) Don’t let the fact I contributed put you off, my input was only about...
by Robin Dicks | Sep 20, 2023 | Uncategorized
It’s very noticeable that we’re seeing some increasingly common and important themes from feedback given by clients of professional services firms. Hugely abbreviated, the key needs are these: Better project management Better communication of progress and...
by Robin Dicks | Jul 17, 2023 | Uncategorized
My article on how law firms can ask the right questions of clients, in order to boost their performance and the health of the firm, has just been published in the Law Society’s magazine, “Managing for Success”. Take a look at the article here
by Robin Dicks | Jan 10, 2023 | Robin's Blog, Uncategorized
The events of the last few years have made many of us think about improving work-life balance and our wellbeing. Some research we did last year flagged up the widespread risk of ‘burn-out’ amongst staff in professional services. So this link includes our...
by Robin Dicks | Nov 21, 2022 | Uncategorized
“GDP” is back in the headlines again after the news that the UK is (probably) in recession, and ex PM Liz Truss’s comments about wanting to “grow the pie”, irrespective of how it is distributed. I have a couple of problems with GDP as the...
by Robin Dicks | Oct 6, 2022 | Uncategorized
We’ve just done a study with 68 participants from professional services firms, about approaches to pricing and the impact on profitability. One of the things that struck me was the examples given of the most profitable matters and relationships. When people...
