Its still about what people do…

For most professional services firms, successful growth remains driven by how well aligned marketing, business development and the activities of fee earners are – and, of course, how well they are executed. But it’s not a perfect world: what is there is a...

Innovation in Performance Management

As a judge in the recent Managing Partner Forum awards in this category I was pleased to see some of the efforts being made by firms in this area. There is no doubt that many firms are recognising that more informal, judgemental forms of performance management, that...

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