Managing Partner’s Forum, together with the FT, recently published the results of a study into effective client-advisor relationships.
One of the questions asked “Which of these tools or services would you actively encourage firms to invest in as a priority over the next three years?”
The gathering of regular, independent client feedback was the activity chosen by more clients than any other.
Is your firm responding to this demand?
You can access more of the findings of the study at www.mpfglobal.com