by Robin Dicks | Oct 10, 2012 | Uncategorized
The latent legal market and dropping new client leads Rocket Lawyer, the “Google-backed legal services platform” recently announced that it is on track to sign up 25 firms to its panel in the UK by the end of 2012. Amongst the media coverage there were...
by Robin Dicks | Jan 19, 2012 | Uncategorized
More of my clients and contacts are thinking about, or implementing ways to better manage performance of both the firm as a whole and individual staff. Unsurprising perhaps. If economic growth continues to be slow, how does the firm grow profitability? Either by...
by Robin Dicks | Jan 25, 2011 | Uncategorized
At Thriving at the moment, we’re just completing a study on the ways in which major companies select and evaluate suppliers (in a particular professional/financial service sector). In a good proportion of cases, even if there is an explicit tender process,...
by Robin Dicks | Dec 7, 2010 | Uncategorized
Quite an emotive subject for many of us! But nonetheless, some points come out of it that are useful “refreshers” in our overall business development and “pitching” efforts. Of course, there are a number of variables that we may never know...
by Robin Dicks | Sep 24, 2010 | Uncategorized
Recently I compiled a short synopsis of some of the key things that law firm clients say, when they describe incidences where they are either beginning to use, or considering using other firms for more of their business, or where they discount a firm for certain types...