by Robin Dicks | Jul 27, 2016 | Robin's Blog
It’s felt like a good time over the last couple of weeks to rethink about strategies and talk to clients about “what next?” In this I’ve been reminded of a useful tool which was developed by Dr Tony Grundy. It’s very helpful as a means of...
by Robin Dicks | Jul 11, 2016 | Robin's Blog
The world (or at minimum the UK) feels different than it did on 23 June and the result and its’ aftermath of course will have implications for your clients. Much is still uncertain. But it’s an important time to reach out to clients; not just to tell, but...
by Robin Dicks | Apr 11, 2016 | Robin's Blog
There was a short but thought-provoking piece recently in Accountancy Age on this issue. To slightly paraphrase the article, it suggests that actually many of the approaches and ways of doing business undertaken by ‘professional firms’ or advisors are...
by Robin Dicks | Jan 14, 2016 | Robin's Blog
The January football transfer window is pretty bizarre if viewed dispassionately – but in an idle moment it made me think. If your firm were a football team, how would you value your players? Who are your star strikers and which central midfielder would you...
by Robin Dicks | Nov 3, 2015 | Robin's Blog
Here’s a real-life story about a firm which has recently rebranded with a new visual identity, and lots of messaging about client focus and responsiveness. So what happens when you ring someone? The phone rings… And rings… And rings… No...
