by Robin Dicks | Aug 22, 2014 | Uncategorized
For most professional services firms, successful growth remains driven by how well aligned marketing, business development and the activities of fee earners are – and, of course, how well they are executed. But it’s not a perfect world: what is there is a...
by Robin Dicks | Oct 21, 2013 | Uncategorized
Once again at a speaking engagement this month I asked delegates to flag up the key challenges in their firm, when it came to extending relationships with clients. These were some of those flagged:Fee earners discomfort in broaching subjects where they are not...
by Robin Dicks | Sep 19, 2013 | Uncategorized
During last month a survey about levels of employee pride in various professions – including legal, accountancy, and insurance – was published. Broadly, it reported that about 4 in 10 employees in the legal and accountancy sectors are not proud. Given the...