by Robin Dicks | Aug 31, 2016 | Robin's Blog
I was furious with the service I received recently but the company involved has ‘stalled my hand’. There are lessons for others. Myself and my family had a fabulous holiday in Italy. Great service everywhere. The glaring exception was car-hire. Aggressive...
by Robin Dicks | Jul 16, 2014 | Uncategorized
We recently completed a study titled “Big data – the truth in professional services” as part of our focus on capturing what really drives results (rather than what is “hyped”). We found that big data may now be a cliché BUT effective...
