by Robin Dicks | Dec 18, 2012 | Uncategorized
I think one of the key future activities which will define the continued health of any professional services firm is its ability to gather client knowledge and to use it. We’re hearing a lot about “big data” for good or ill, but what are the inputs...
by Robin Dicks | Oct 26, 2012 | Uncategorized
The time to think strategically about future profitability is now. Phil Gott (a colleague in the Winning Firm Alliance) and I spoke during LawNet’s Practice Finance Management day on 16th October – if you’d like to access the slides and some of the...
by Robin Dicks | May 15, 2012 | Uncategorized
The latest edition of the PwC benchmark survey covering the financial performance of law firms in the UK makes interesting reading. While the data relates to UK law firms, many of the underlying issues are true for any professional services firm, anywhere. You can...