Ten outputs from client feedback

I think one of the key future activities which will define the continued health of any professional services firm is its ability to gather client knowledge and to use it.  We’re hearing a lot about “big data” for good or ill, but what are the inputs...

Profit per equity partner….?

The latest edition of the PwC benchmark survey covering the financial performance of law firms in the UK makes interesting reading.  While the data relates to UK law firms, many of the underlying issues are true for any professional services firm, anywhere. You can...

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