by Robin Dicks | Feb 18, 2014 | Uncategorized
Thought leadership is perhaps, ironically, becoming devalued by repetition and by firms not fully working through what it means and what it can do for them. We’re working with a client who will be using our research to support thought leadership and to more...
by Robin Dicks | Jan 23, 2014 | Uncategorized
We’re currently working on a really interesting staff engagement and opinion survey for a client. They recognise that, in order for the firm to grow strongly, staff at all levels need to be engaged, to understand the direction of the firm, to be managed well...
by Robin Dicks | Dec 19, 2013 | Uncategorized
Not artificial intelligence this time! But is it:- appropriate?- integrated? By this we mean do all the elements align to create more than the sub of their parts AND do the activities play to key aspects of value to clients – as well as supporting the sales and...
by Robin Dicks | Nov 19, 2013 | Uncategorized
A recent study of global finance professionals has suggested that few organisations are yet getting the benefits of “big data”. The possible causes forwarded include costs, the value of big data not being understood and time availability (or lack of)....
by Robin Dicks | Oct 21, 2013 | Uncategorized
Once again at a speaking engagement this month I asked delegates to flag up the key challenges in their firm, when it came to extending relationships with clients. These were some of those flagged:Fee earners discomfort in broaching subjects where they are not...
