by Robin Dicks | Jan 8, 2015 | Uncategorized
I recently wrote a piece on questions that firms should ask themselves, when reviewing their level of client insight. Here are some of them in case helpful for anyone as a check-list. Can your activities be improved to better answer these issues? * What are the most...
by Robin Dicks | Oct 22, 2014 | Robin's Blog
In our work in talking to clients of professional services firms, we mainly identify opportunities, risks, and key actions that the firm can take to strengthen or extend the relationship. Occasionally we don’t though. A few weeks ago I spoke to a client of a...
by Robin Dicks | Oct 15, 2014 | Uncategorized
A while back, I wrote about how thought leadership was potentially very powerful but was being misused by some firms (who consequently did not secure the benefits they hoped for). There’s a useful update on this which I saw recently in an article in the Legal...
by Robin Dicks | Oct 10, 2014 | Robin's Blog
It’s great to tell you about some of the ways Thriving has evolved and enhanced our capability to help firms improve their strategic, financial and marketing performance. New people. We have two new associates – Genevieve Broutechoux and Shobha Bentley. Genevieve...
by Robin Dicks | Aug 22, 2014 | Uncategorized
For most professional services firms, successful growth remains driven by how well aligned marketing, business development and the activities of fee earners are – and, of course, how well they are executed. But it’s not a perfect world: what is there is a...
