by Robin Dicks | Jun 8, 2015 | Robin's Blog
Have you thought about a free source of consultancy advice – your clients? A programme we are just finishing has provided the following insights: Attributes which clients think determine a strong provider Attributes which clients think can distinguish a provider...
by Robin Dicks | May 29, 2015 | Robin's Blog
Ok, its two years away (probably). But there isn’t a firm in the UK that won’t be impacted by this. I think there are at least 3 things to think about, now. 1. Not just the result, but the period of uncertainty and “noise” beforehand. What will...
by Robin Dicks | Apr 7, 2015 | Robin's Blog
As we’ve written about extensively elsewhere, there are 5 key drivers of profitable growth for a firm – and extending what you do with clients is a hugely important one. Is there genuinely high potential or is this just great in theory? I’ve spent a...
by Robin Dicks | Mar 31, 2015 | Robin's Blog
Forgive me if this sounds a bit “old school” but I think the Ansoff Matrix (see www.ansoffmatrix.com) can be used much more practically by firms than it often is. To apply it in real life, its worth thinking about the following: If you are to going to rely...
by Robin Dicks | Mar 9, 2015 | Robin's Blog
Should have blogged about this earlier. The Law Society commissioned a special report from Robin into how those aiming to grow their law firm – whether managing partners, CEOs, Practice Directors, Partners or Marketing or HR heads – can best achieve it....
by Robin Dicks | Oct 22, 2014 | Robin's Blog
In our work in talking to clients of professional services firms, we mainly identify opportunities, risks, and key actions that the firm can take to strengthen or extend the relationship. Occasionally we don’t though. A few weeks ago I spoke to a client of a...
