by Robin Dicks | Jul 19, 2012 | Uncategorized
A very interesting article by Gavin Hinks forecasts that the impact of brands entering professional services may not be limited to the legal profession. It talks about the importance of brands in professional services and also the emotional connection with them....
by Robin Dicks | May 15, 2012 | Uncategorized
The latest edition of the PwC benchmark survey covering the financial performance of law firms in the UK makes interesting reading. While the data relates to UK law firms, many of the underlying issues are true for any professional services firm, anywhere. You can...
by Robin Dicks | Apr 18, 2012 | Uncategorized
Today, in most professional and financial services sectors, firms need to outperform their peers in order to grow not just revenue but profit as well. Unless you have unique technical skills that others cannot replicate, you must do the right things (i.e. have the...
by Robin Dicks | Mar 20, 2012 | Uncategorized
Its still a challenging time for professional services firms. But many are now starting to look ahead Markets have changed or even disappeared and client needs in the future will be different. To prosper, firms need to ask themselves: “What kind of firm do we really...
by Robin Dicks | Jan 19, 2012 | Uncategorized
More of my clients and contacts are thinking about, or implementing ways to better manage performance of both the firm as a whole and individual staff. Unsurprising perhaps. If economic growth continues to be slow, how does the firm grow profitability? Either by...