by Robin Dicks | Mar 9, 2015 | Robin's Blog
Should have blogged about this earlier. The Law Society commissioned a special report from Robin into how those aiming to grow their law firm – whether managing partners, CEOs, Practice Directors, Partners or Marketing or HR heads – can best achieve it....
by Robin Dicks | Mar 12, 2013 | Uncategorized
As a judge in the recent Managing Partner Forum awards in this category I was pleased to see some of the efforts being made by firms in this area. There is no doubt that many firms are recognising that more informal, judgemental forms of performance management, that...
by Robin Dicks | Dec 18, 2012 | Uncategorized
I think one of the key future activities which will define the continued health of any professional services firm is its ability to gather client knowledge and to use it. We’re hearing a lot about “big data” for good or ill, but what are the inputs...
by Robin Dicks | Nov 19, 2012 | Uncategorized
Client and market knowledge can be gained in many traditional, and non-traditional ways. CRM software, traditional market research methods, social media, account management activities as well as other methods all have value. I think that creating a more joined up...
by Robin Dicks | Oct 26, 2012 | Uncategorized
The time to think strategically about future profitability is now. Phil Gott (a colleague in the Winning Firm Alliance) and I spoke during LawNet’s Practice Finance Management day on 16th October – if you’d like to access the slides and some of the...
