Why do clients change auditors?

Recent research across the FTSE 350 in part emphasised the longevity of auditor/client relationships (see https://www.accountancyage.com/aa/news/2197422/ftse-350-use-same-auditor-for-an-average-of-113-years ) What is perhaps more interesting is the reasons which were...

What do clients want firms to focus on?

Managing Partner’s Forum, together with the FT, recently published the results of a study into effective client-advisor relationships. One of the questions asked “Which of these tools or services would you actively encourage firms to invest in as a...

The Co-op and accountancy firms

A very interesting article by Gavin Hinks forecasts that the impact of brands entering professional services may not be limited to the legal profession. It talks about the importance of brands in professional services and also the emotional connection with them....

The levers of growth and profitability

Today, in most professional and financial services sectors, firms need to outperform their peers in order to grow not just revenue but profit as well. Unless you have unique technical skills that others cannot replicate, you must do the right things (i.e. have the...

What kind of firm do we really need to be?

Its still a challenging time for professional services firms. But many are now starting to look ahead  Markets have changed or even disappeared and client needs in the future will be different. To prosper, firms need to ask themselves: “What kind of firm do we really...

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