Why do clients change auditors?

Recent research across the FTSE 350 in part emphasised the longevity of auditor/client relationships (see https://www.accountancyage.com/aa/news/2197422/ftse-350-use-same-auditor-for-an-average-of-113-years ) What is perhaps more interesting is the reasons which were...

What do clients want firms to focus on?

Managing Partner’s Forum, together with the FT, recently published the results of a study into effective client-advisor relationships. One of the questions asked “Which of these tools or services would you actively encourage firms to invest in as a...

FT report into law firms and clients

The FT, in conjunction with Managing Partner Forum, has just undertaken a study including over 400 participants drawn from senior fee earners in law firms, and decision makers in law firm clients.  You can access more detail at www.pmforum.co.uk – look for...

Gaining the most from client research

Increasing numbers of professional services firms are waking up to the fact that effective client research, as well as being a cornerstone of effective strategy making, can drive immediate and long-term improvements to marketing and BD.   The questions they care about...

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