by Robin Dicks | Nov 19, 2013 | Uncategorized
A recent study of global finance professionals has suggested that few organisations are yet getting the benefits of “big data”. The possible causes forwarded include costs, the value of big data not being understood and time availability (or lack of)....
by Robin Dicks | Sep 19, 2013 | Uncategorized
During last month a survey about levels of employee pride in various professions – including legal, accountancy, and insurance – was published. Broadly, it reported that about 4 in 10 employees in the legal and accountancy sectors are not proud. Given the...
by Robin Dicks | Jun 19, 2013 | Uncategorized
Mary Dejevsky, one of the columnists in The independent newspaper, wrote pretty scathingly about process of gaining feedback (see this link). Its well observed and quite funny in pinning the practice of “bog standard” questions which don’t provide...
by Robin Dicks | Mar 12, 2013 | Uncategorized
As a judge in the recent Managing Partner Forum awards in this category I was pleased to see some of the efforts being made by firms in this area. There is no doubt that many firms are recognising that more informal, judgemental forms of performance management, that...
by Robin Dicks | Dec 18, 2012 | Uncategorized
I think one of the key future activities which will define the continued health of any professional services firm is its ability to gather client knowledge and to use it. We’re hearing a lot about “big data” for good or ill, but what are the inputs...
