by Robin Dicks | Nov 19, 2012 | Uncategorized
Client and market knowledge can be gained in many traditional, and non-traditional ways. CRM software, traditional market research methods, social media, account management activities as well as other methods all have value. I think that creating a more joined up...
by Robin Dicks | Oct 26, 2012 | Uncategorized
The time to think strategically about future profitability is now. Phil Gott (a colleague in the Winning Firm Alliance) and I spoke during LawNet’s Practice Finance Management day on 16th October – if you’d like to access the slides and some of the...
by Robin Dicks | Oct 10, 2012 | Uncategorized
The latent legal market and dropping new client leads Rocket Lawyer, the “Google-backed legal services platform” recently announced that it is on track to sign up 25 firms to its panel in the UK by the end of 2012. Amongst the media coverage there were...
by Robin Dicks | Sep 18, 2012 | Uncategorized
Recent research across the FTSE 350 in part emphasised the longevity of auditor/client relationships (see https://www.accountancyage.com/aa/news/2197422/ftse-350-use-same-auditor-for-an-average-of-113-years ) What is perhaps more interesting is the reasons which were...
by Robin Dicks | Aug 20, 2012 | Uncategorized
Managing Partner’s Forum, together with the FT, recently published the results of a study into effective client-advisor relationships. One of the questions asked “Which of these tools or services would you actively encourage firms to invest in as a...
