by Robin Dicks | Jul 5, 2017 | Robin's Blog
A recent analysis conducted by Lexis Nexis and Cambridge University’s Judge Business School made for somewhat disturbing reading. The results suggest that even across the biggest clients of firms, key contacts believe their relationship partners and firms...
by Robin Dicks | Aug 22, 2014 | Uncategorized
For most professional services firms, successful growth remains driven by how well aligned marketing, business development and the activities of fee earners are – and, of course, how well they are executed. But it’s not a perfect world: what is there is a...
by Robin Dicks | Apr 22, 2014 | Uncategorized
Intelligent Insurer magazine recently reported that larger buyers of reinsurance are forming “closer and deeper relationships with their bigger reinsurance partners”.This aligns with some of the messages coming though from a project we are undertaking with...
by Robin Dicks | Oct 21, 2013 | Uncategorized
Once again at a speaking engagement this month I asked delegates to flag up the key challenges in their firm, when it came to extending relationships with clients. These were some of those flagged:Fee earners discomfort in broaching subjects where they are not...
by Robin Dicks | Sep 19, 2013 | Uncategorized
During last month a survey about levels of employee pride in various professions – including legal, accountancy, and insurance – was published. Broadly, it reported that about 4 in 10 employees in the legal and accountancy sectors are not proud. Given the...
