by Robin Dicks | Aug 20, 2012 | Uncategorized
Managing Partner’s Forum, together with the FT, recently published the results of a study into effective client-advisor relationships. One of the questions asked “Which of these tools or services would you actively encourage firms to invest in as a...
by Robin Dicks | Jul 19, 2012 | Uncategorized
A very interesting article by Gavin Hinks forecasts that the impact of brands entering professional services may not be limited to the legal profession. It talks about the importance of brands in professional services and also the emotional connection with them....
by Robin Dicks | May 15, 2012 | Uncategorized
The latest edition of the PwC benchmark survey covering the financial performance of law firms in the UK makes interesting reading. While the data relates to UK law firms, many of the underlying issues are true for any professional services firm, anywhere. You can...
by Robin Dicks | Apr 18, 2012 | Uncategorized
Today, in most professional and financial services sectors, firms need to outperform their peers in order to grow not just revenue but profit as well. Unless you have unique technical skills that others cannot replicate, you must do the right things (i.e. have the...
